Rapid changes in the public transit industry places increased demands on the delivery of quality, efficient
and cost-effective transit services to the riding public. This is seen in regulatory changes, policy changes,
budgetary reduction, rising fuel cost, new technology and increased operating cost. However, retirement
of knowledgeable managers and skilled maintenance personnel may have the greatest impact on the
quality of public transit service over the next decade. In order to meet these demands transit agencies
and authorities must invest in their human resources through well developed, structured and efficient
operating organizations.
Historically, public transit as well as other public and private organizations have invested too little in
professional development, organizational development and cost savings efforts and in some cases
reduced these efforts to the bare perceived necessities. This approach has always proven to be more
costly in the long run. This is especially true with public transit. For instance, in the case of bus or rail
operations, one employee job injury and injury to the public can cost millions from law suits and loss time
on the job. Effective training and professional development can results in millions in savings on an annual
basis. The benefit far exceeds the annual cost of development efforts and thereby enables the
reallocation of valuable resources to other areas.
VöA’s team works closely with senior management, human resources, trainers and employees to develop
initiatives and programs to improve overall current and future performance. Additionally, VoA works with
management of potential vendors/suppliers to develop strategies for securing new business opportunities.
Professional Development evaluation of functions is educational and promotes improved management
and employee performance for the delivery of services. VöA Corporation offers the below services
designed assist the agency or authority to meet performance goals and objectives:
Transportation Services
© VöA Corporation 2011
Call Us (786) 295-2621
© VöA Corporation 2011
